Central Bark Charlotte-Matthews

★ 4.8 · 134 Google reviews·Dog daycare·Charlotte, NC
Central Bark Charlotte-Matthews, Charlotte
DaycareBoarding
Dogs Away score9.6 /10Exceptional · 134 reviews · top 22% in Charlotte
Sources
Behind the 9.6
Reviews read
134 on Google
Average stars
4.80 ★
Rank
#34 of 166 in Charlotte
Ratings as of
July–October 2026
See the reviews on Google ↗
Published rate$43 /dayFrom their website, 2026-09-07
Sources
Behind the $43
Source
Central Bark Charlotte-Matthews’s own website
Checked on
2026-09-07
Rate type
First dog, standard day
“Non-Member Schedule & Pay As You Go Reservations are subject to availability. 43/day”
Open their price page ↗

Central Bark Charlotte-Matthews is a dog daycare in Charlotte, NC, offering daycare & boarding. It scores 9.6/10 (exceptional) from 134 Google reviews averaging 4.8 stars — #34 of 166 in Charlotte. Its website lists daycare from $43 per day. Of the 27 policies we check, its website states 8.

No overnight staffStated on the facility’s own website.
Open play with enforced restPlay model, per the facility.
Publishes its ratesQuoted below with a link to the source page.

Key facts

Services
DaycareTrainingBoardingGrooming Confirmed on their own website
Type
Dedicated facility
Boarding rate
Not published
Daycare rate
$43/day
Open 24 hours
No
Rank in Charlotte
#34 of 166
Google rating
★4.8 (134)
From downtown
8.3 mi
Neighborhood
Sardis Woods
Profile claimed on Google
Yes

Policies & requirements

8/27

8 of the 27 policies owners ask about are published on their website.Checked on their website, 2026-09-07. Open a policy to see their exact words.

Admission requirements2 of 6 published
Temperament evaluationRequired for some dogs
Their words
“All dogs must pass a behavior assessment and attend at least once per week for enrollment in our day care program.”centralbarkusa.com/charlotte/enrichment-dog-day-care/
Vaccination recordsProof checked, not taken on word
Their words
“Before your dog s first day, make sure required vaccination records and account information are up to date.”centralbarkusa.com/faqs/
Operations6 of 21 published
Staff on site overnightNo — nobody is on site overnight
Their words
“Does someone stay overnight at dog boarding? No. Central Bark locations do not have staff staying overnight with boarding dogs.”centralbarkusa.com/faqs/
Play modelOpen play with enforced rest
Their words
“Rest Period Enrichments are calming activities offered during scheduled rest periods as part of the Central Bark Enrichment Day Care experience.”centralbarkusa.com/faqs/
Solo care for dogs who skip group playPaid add-on
Their words
“Optional services such as Training Tutor and One-on-One Enrichment can provide additional mental stimulation.”centralbarkusa.com/faqs/
Photo / report-card updatesYes
Their words
“Will I hear from you while I am away? You ll receive report cards periodically throughout your dog s stay.”centralbarkusa.com/faqs/
ToursTours by appointment
Their words
“Contact your local Central Bark to ask about scheduling a tour of the areas your dog may use, including available play and rest spaces”centralbarkusa.com/faqs/
Administers medicationYes, for a fee
Their words
“Can you give my dog their medication? Yes. Medication administration is an add-on service.”centralbarkusa.com/faqs/
Show 19 policies not published on their website
Vaccinations requiredNot published on their website
Bordetella lead timeNot published on their website
Fecal / parasite testNot published on their website
Spay / neuterNot published on their website
Staff-to-dog ratioNot published on their website
Maximum playgroup sizeNot published on their website
Staff certificationNot published on their website
Groups separated byNot published on their website
Time out of their roomNot published on their website
HousingNot published on their website
Outdoor accessNot published on their website
CapacityNot published on their website
Climate controlNot published on their website
Live cameras for ownersNot published on their website
Injury / fight policyNot published on their website
Veterinary accessNot published on their website
FeedingNot published on their website
AvailabilityNot published on their website
Online bookingNot published on their website

Policies change, so confirm anything that matters when you book. Items marked “described by reviewers” come from customers, not from the facility.

Score & reviews

9.6ExceptionalDogs Away score
5 ★121
4 ★6
3 ★1
2 ★0
1 ★6
★ 4.80Google average
134reviews behind the score
★ 4.73Charlotte average

Higher is better. A score backed by more reviews is more reliable. Read the reviews on Google Maps. Data as of July–October 2026.

What reviewers mention most

grooming 22care of pups 3excited dogs 3nervous dogs 3dog comfort 3mini groom 2loving groomer 2patient groomer 2

Topics extracted from public review text, with the number of reviews that mention each.

Booking terms & safety

Handling & correction
Staff use positive reward-based techniques to redirect behaviorStated on their website

In the facility’s own words, summarized. Confirm when you book.

Who they take & how they care

Updates during a stay
Report cards periodically during a boarding stay; a call if anything looks differentStated on their website

In the facility’s own words, summarized. Confirm when you book.

Hours

Mon
7 AM–6:30 PM
Tue
7 AM–6:30 PM
Wed
7 AM–6:30 PM
Thu
7 AM–6:30 PM
Fri
7 AM–6:30 PM
Sat
7–9 AM, 4–6 PM
Sun
7–9 AM, 4–6 PM

From the public profile, July–October 2026. Drop-off and pick-up windows can be narrower; holiday hours vary.

For travelers

CLT · Charlotte Douglas
12.7 mi
Weekday hours span
7 AM – 6:30 PM
Open Sunday
Yes

Straight-line miles, not driving distance. Hours span from the public profile; confirm drop-off and pick-up windows before a flight.

Location

9600 Monroe Rd, Charlotte, NC 28270

8.3 miles from downtown Charlotte · Sardis Woods · Get directions

Amenities & details

Identifies as women-ownedWheelchair accessible entranceWheelchair accessible parking lot

Self-reported on the business’s public profile.

Questions about Central Bark Charlotte-Matthews

What services does Central Bark Charlotte-Matthews offer?
Central Bark Charlotte-Matthews is listed as a dog day care center in Charlotte, NC, offering daycare, boarding.
How much does Central Bark Charlotte-Matthews charge?
Its website lists daycare at $43 per day (first-dog standard rate, checked 2026-09-07). Holiday surcharges and add-ons vary; confirm when booking.
Is someone on site overnight at Central Bark Charlotte-Matthews?
No — nobody is on site overnight, according to the facility's own website.
How does Central Bark Charlotte-Matthews compare with other Charlotte facilities?
It ranks #34 of 166 in the Charlotte index by Dogs Away score (9.6/10, exceptional), based on 134 Google reviews averaging 4.8 stars.

Cite this record

Facts on this page are sourced line by line. To reference it:

Central Bark Charlotte-Matthews, Charlotte, NC. Dogs Away facility record, 2026-09-07. https://dogsaway.co/charlotte-nc/central-bark-charlotte-matthews/

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