Pet Paradise Matthews
Sources
- Reviews read
- 402 on Google
- Average stars
- 4.40 ★
- Rank
- #143 of 166 in Charlotte
- Ratings as of
- July–October 2026
Sources
- Source
- Pet Paradise Matthews’s own website
- Checked on
- 2026-09-07
- Rate type
- First dog, standard night
“Plush, raised dog beds Auto-refreshing in-suite water bowls 1st Dog $56 /day 2nd Dog $40 /day Add Day Camp +$21”Open their price page ↗
Pet Paradise Matthews is a pet boarding in Matthews, NC, offering boarding & daycare. It scores 8.8/10 (very good) from 402 Google reviews averaging 4.4 stars — #143 of 166 in Charlotte. Its website lists boarding from $56 per night. Of the 27 policies we check, its website states 12.
About this place
At Pet Paradise Resort and Day Spa, we offer the ultimate pet boarding experience for your dog or cat. Our attentive staff is passionate about pets and will go the extra mile to ensure that your pet has a safe and enjoyable time with us. Our resort locations are uniquely tailored to meet all of your pet's desires. Whether it's making a splash in our signature bone-shaped pool or relaxing at storytime, Pet Paradise promises to create a memorable stay for your pet. In addition, our four-legged gue
From the business’s public profile.
Key facts
- Services
- BoardingCat boardingDaycareGrooming Confirmed on their own website
- Type
- Dedicated facility
- Boarding rate
- $56/night
- Daycare rate
- Not published
- Open 24 hours
- No
- Rank in Charlotte
- #143 of 166
- Google rating
- ★4.4 (402)
- From downtown
- 10.7 mi
- Additional dog
- 2nd Dog $40/day
- Profile claimed on Google
- Yes
Policies & requirements
12 of the 27 policies owners ask about are published on their website.Checked on their website, 2026-09-07. Open a policy to see their exact words.
Admission requirements4 of 6 published
Their words
“Required Vaccinations (administered by a veterinarian required): DOGS: Rabies, DAPP, Bordetella ... Currently, Pet Paradise is not requiring dogs to be vaccinated with the canine influenza vaccine.”petparadise.com/faqs.htm
Their words
“Please review our One-on-One rates if your dog is over 6 months of age and not spayed or neutered or if they do not play well with other dogs.”petparadise.com/matthews.htm
Their words
“Pet Paradise does not require a temperament test or interview prior to boarding.”petparadise.com/faqs.htm
Their words
“Please have your veterinarian fax or email the current dates to us or bring in proof of current vaccinations upon arrival.”petparadise.com/faqs.htm
Operations8 of 21 published
Their words
“Daily playtimes in our spacious, shaded play yards and pool Supervised play groups with dogs of similar size and activity level”petparadise.com/matthews.htm
Their words
“Please review our One-on-One rates if your dog is over 6 months of age and not spayed or neutered or if they do not play well with other dogs.”petparadise.com/matthews.htm
Their words
“he or she will enjoy luxury indoor boarding suites, expert grooming services and 12,000 square feet of indoor/outdoor space to romp, splash and make new friends.”petparadise.com/matthews.htm
Their words
“Daily playtimes in our spacious, shaded play yards and pool Supervised play groups with dogs of similar size and activity level”petparadise.com/matthews.htm
Their words
“Climate-controlled indoor suite with plenty of room for your dog to stretch out and relax”petparadise.com/matthews.htm
Their words
“Access to our 24/7 Tiny Town webcam where you can check in during playtime”petparadise.com/matthews.htm
Their words
“You (and your pet) are encouraged to tour the facility prior to your boarding reservation. ... Stop in during our business hours if you’d like a tour.”petparadise.com/faqs.htm
Their words
“How do I make a reservation? You can either make a reservation online or by calling our Reservation Center at 877.PETS.PLAY (877.738.7752) .”petparadise.com/faqs.htm
Show 15 policies not published on their website
Policies change, so confirm anything that matters when you book. Items marked “described by reviewers” come from customers, not from the facility.
Score & reviews
Higher is better. A score backed by more reviews is more reliable. Read the reviews on Google Maps. Data as of July–October 2026.
What reviewers mention most
Topics extracted from public review text, with the number of reviews that mention each.
Who they take & how they care
- Unaltered dogs & females in heat
- Unaltered dogs over 6 months are directed to One-on-One suite ratesStated on their website
- Cats
- Offers cat boarding with a per-day cat rateStated on their website
In the facility’s own words, summarized. Confirm when you book.
Price history
| Year | Boarding | Daycare | Source |
|---|---|---|---|
| 2019 | $46/night | — | Archived page, 2019-11-18 |
| 2020 | $46/night | — | Archived page, 2020-11-28 |
| 2021 | $49/night | — | Archived page, 2021-10-26 |
| 2022 | $49/night | — | Archived page, 2022-10-06 |
| 2023 | $54/night | — | Archived page, 2023-12-02 |
| 2024 | $54/night | — | Archived page, 2024-09-19 |
| 2025 | $54/night | — | Archived page, 2025-12-11 |
| Now | $56/night | — | Their website, 2026-09-07 |
First-dog standard rate, lower end of any range. How this feeds the market trend: Dogs Away Boarding Price Index.
Hours
- Mon
- 6:30 AM–7 PM
- Tue
- 6:30 AM–7 PM
- Wed
- 6:30 AM–7 PM
- Thu
- 6:30 AM–7 PM
- Fri
- 6:30 AM–7 PM
- Sat
- 9 AM–5 PM
- Sun
- 9 AM–5 PM
From the public profile, July–October 2026. Drop-off and pick-up windows can be narrower; holiday hours vary.
For travelers
- CLT · Charlotte Douglas
- 15.1 mi
- Weekday hours span
- 6:30 AM – 7 PM
- Open Sunday
- Yes
Straight-line miles, not driving distance. Hours span from the public profile; confirm drop-off and pick-up windows before a flight.
Location
10714 Independence Pointe Pkwy, Matthews, NC 28105
10.7 miles from downtown Charlotte · Get directions
Amenities & details
Self-reported on the business’s public profile.
Questions about Pet Paradise Matthews
What services does Pet Paradise Matthews offer?
How much does Pet Paradise Matthews charge?
What vaccines does Pet Paradise Matthews require?
Is someone on site overnight at Pet Paradise Matthews?
How does Pet Paradise Matthews compare with other Charlotte facilities?
Cite this record
Facts on this page are sourced line by line. To reference it:
Pet Paradise Matthews, Matthews, NC. Dogs Away facility record, 2026-09-07. https://dogsaway.co/charlotte-nc/pet-paradise-matthews/Similar places near Matthews
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