Charlotte Kennels
BoardingDaycare
Dogs Away score9.8 /10Exceptional · 290 reviews · top 4% in Charlotte
Sources
Behind the 9.8
- Reviews read
- 290 on Google
- Average stars
- 4.90 ★
- Rank
- #5 of 166 in Charlotte
- Ratings as of
- July–October 2026
Published rate$55 /nightFrom their website, 2026-09-07
$35middle $54$65
About the Charlotte middle price
Sources
Behind the $55
- Source
- Charlotte Kennels’s own website
- Checked on
- 2026-09-07
- Rate type
- First dog, standard night
“Luxury Suites a small, private bedroom with toddler bed and floor-to-ceiling window $85 /night, $73 /night each additional pet in the same suite ... Regular Suite- 4 x 6 inside & 4 x 8 outside $55/night $43/night each additional dog in the same run Day Boarding Regular Suite $13/day cats $25/day dogs”Open their price page ↗
Charlotte Kennels is a pet boarding in Indian Trail, NC, offering boarding & daycare. It scores 9.8/10 (exceptional) from 290 Google reviews averaging 4.9 stars — #5 of 166 in Charlotte. Its website lists boarding from $55–$85 per night. Of the 27 policies we check, its website states 17.
Top 4% in Charlotte#5 of 166 by Dogs Away score, from 290 reviews.
Vaccine rules publishedRequired: rabies, DHPP, Bordetella, leptospirosis · Not mentioned: canine influenza
Outdoor access: yardPer the facility’s website.
Publishes its ratesQuoted below with a link to the source page.
About this place
Charlotte Kennels is a pet boarding and daycare facility. We accept dogs, cats, and if a critter is part of your family we can board them too! Our daycare is limited to 10 dogs per group in both the big and small dog groups. Our dogs who are with us for daycare have all day play with a nap time from 12-3. The boarders who stay with us go out to potty 4 times a day and have the option to spend time in the play group for an additional charge. Send us a phone call or an email for more information!
From the business’s public profile.
Key facts
- Services
- BoardingDaycareGrooming Confirmed on their own website
- Type
- Dedicated facility
- Boarding rate
- $55–$85/night
- Daycare rate
- Not published
- Open 24 hours
- No
- Booking & cameras
- Online booking & owner portal via GingrFound on their website, 2026-10-03
- Rank in Charlotte
- #5 of 166
- Google rating
- ★4.9 (290)
- From downtown
- 16.0 mi
- Additional dog
- $43/night each additional dog in the same Regular Suite run; $73/night in a Luxury Suite
- Profile claimed on Google
- Yes
Policies & requirements
17/27
17 of the 27 policies owners ask about are published on their website.Checked on their website, 2026-09-07. Open a policy to see their exact words.
Admission requirements4 of 6 published
Vaccinations requiredRequired: rabies, DHPP, Bordetella, leptospirosis · Not mentioned: canine influenza
Their words
“All vaccinations must be administered at least 24 hours prior to arrival. Dogs: Rabies Distemper/Parvo/Lepto (often shown as DHLP or DHLPP) Bordetella”charlottekennels.com/faqs/
Bordetella lead time1 day before arrival
Their words
“All vaccinations must be administered at least 24 hours prior to arrival.”charlottekennels.com/faqs/
Spay / neuterRequired for group play only from 6 months
Their words
“Yes, but they may not play with other pets after 6 months or age or if they begin to show mounting behaviors.”charlottekennels.com/faqs/
Temperament evaluationRequired for some dogs
Their words
“Evaluations are required prior to all group play times. Play groups can be purchased up to twice a day.”charlottekennels.com/faqs/
Operations13 of 21 published
Maximum playgroup size10 dogs
Their words
“Play groups are fully supervised and limited to 10 pets. Pets are grouped according to age, size, and activity levels. Play groups last 40 minutes”charlottekennels.com/faqs/
Groups separated byAge, size, activity and level
Their words
“Pets are grouped according to age, size, and activity levels. Play groups last 40 minutes”charlottekennels.com/faqs/
Time out of their room4x daily 10-15 minute individual potty breaks
Their words
“All pets get out 4 times a day for about 10-15 minutes in one of our play yards. These potty breaks are done individually except pets in the same family, these pets can go potty together.”charlottekennels.com/faqs/
Solo care for dogs who skip group playOffered
Their words
“Does my dog have to play with other dogs? No, this is an added service. Pets do not play with other pets unless an evaluation has been done on both pets and the owner has requested group play times”charlottekennels.com/faqs/
HousingIndoor outdoor run
Their words
“Description of the available suites: 40 indoor/outdoor suites, 32 large and 4 giant Climate-controlled inside (4 6), covered outside (4 8) Kuranda dog beds for each guest Stainless steel water and food pails 5 luxury suites”charlottekennels.com/canine-boarding/
Outdoor accessYard
Their words
“How many play yards do you have? We have 5 large yards for your pet to enjoy!”charlottekennels.com/faqs/
Capacity40
Their words
“Description of the available suites: 40 indoor/outdoor suites, 32 large and 4 giant Climate-controlled inside (4 6), covered outside (4 8) Kuranda dog beds for each guest Stainless steel water and food pails 5 luxury suites”charlottekennels.com/canine-boarding/
Climate controlClimate-controlled
Their words
“40 indoor/outdoor suites, 32 large and 4 giant Climate-controlled inside (4 6), covered outside (4 8) Kuranda dog beds for each guest”charlottekennels.com/canine-boarding/
Photo / report-card updatesYes
Their words
“You’ll receive a physical report card for your pup’s first day that shows who their new friends were, what their behavior was like, and any comments or concerns. We’ll also attach a cute photo! After that, you can count on a cute digital update each time they’re at Charlotte Kennels to play in daycare.”charlottekennels.com/doggie-daycare/
Injury / fight policyPublished
Their words
“If there is a concern, we will attempt to contact you. If we can not reach you, we will contact your veterinarian. If we are unable to contact your vet, we will contact our vets (Sun Valley Animal Hospital, Indian Trail Animal Hospital, Miller Animal Hospital).”charlottekennels.com/canine-boarding/
Administers medicationYes, for a fee
Their words
“All medications must be in the original container. Medications are charged $2.00 per administration.”charlottekennels.com/canine-boarding/
FeedingOwner's food required
Their words
“For boarding dogs we request that you provide your pets food from home. Due to the variations in diets we do not provide food.”charlottekennels.com/canine-boarding/
Online bookingYes
Their words
“What is your Gingr invite code? Our Gingr invite code is 992908 .”charlottekennels.com/faqs/
Show 10 policies not published on their website
Fecal / parasite testNot published on their website
Vaccination recordsNot published on their website
Staff on site overnightNot published on their website
Staff-to-dog ratioNot published on their website
Staff certificationNot published on their website
Play modelNot published on their website
Live cameras for ownersNot published on their website
ToursNot published on their website
Veterinary accessNot published on their website
AvailabilityNot published on their website
Policies change, so confirm anything that matters when you book. Items marked “described by reviewers” come from customers, not from the facility.
Score & reviews
9.8ExceptionalDogs Away score
Higher is better. A score backed by more reviews is more reliable. Read the reviews on Google Maps. Data as of July–October 2026.
What reviewers mention most
doggie daycare 9clean kennel 3care for reactive dogs 3fearful dogs 3large dog handling 2dog bath 2elderly dog care 2patience with dogs 2
Topics extracted from public review text, with the number of reviews that mention each.
Booking terms & safety
- Cancellation
- Non-holiday boarding: free if cancelled 72 hours ahead; later may cost one dayStated on their website
- If a dog is sick
- Dogs ill with a communicable disease in the last 30 days need a vet's health certificate to be admittedStated on their website
In the facility’s own words, summarized. Confirm when you book.
Who they take & how they care
- Updates during a stay
- Daycare first-day report card covers playmates, behavior and commentsStated on their website
- Minimum age
- Puppies and kittens must be at least 16 weeks oldStated on their website
- Cats
- Boards cats in a cattery on the opposite end of the building from the dogsStated on their website
In the facility’s own words, summarized. Confirm when you book.
Price history
| Year | Boarding | Daycare | Source |
|---|---|---|---|
| 2018 | $34–$55/night | — | Archived page, 2018-11-21 |
| 2019 | $34–$55/night | — | Archived page, 2019-12-28 |
| 2020 | $39–$59/night | — | Archived page, 2020-12-03 |
| 2021 | $39–$59/night | — | Archived page, 2021-11-29 |
| 2022 | $45–$65/night | — | Archived page, 2022-12-07 |
| 2023 | $50–$75/night | — | Archived page, 2023-12-02 |
| 2024 | $50–$75/night | — | Archived page, 2024-11-15 |
| 2025 | $50–$75/night | — | Archived page, 2025-02-08 |
| Now | $55–$85/night | — | Their website, 2026-09-07 |
First-dog standard rate, lower end of any range. How this feeds the market trend: Dogs Away Boarding Price Index.
Hours
- Mon
- 7 AM–12 PM, 3–7 PM
- Tue
- 7 AM–12 PM, 3–7 PM
- Wed
- 7 AM–12 PM, 3–7 PM
- Thu
- 7 AM–12 PM, 3–7 PM
- Fri
- 7 AM–12 PM, 3–7 PM
- Sat
- 7 AM–12 PM, 3–7 PM
- Sun
- 7 AM–12 PM, 3–7 PM
From the public profile, July–October 2026. Drop-off and pick-up windows can be narrower; holiday hours vary.
For travelers
- CLT · Charlotte Douglas
- 20.2 mi
- Weekday hours span
- 7 AM – 7 PM
- Open Sunday
- Yes
Straight-line miles, not driving distance. Hours span from the public profile; confirm drop-off and pick-up windows before a flight.
Location
5000 Sardis Dr, Indian Trail, NC 28079
16.0 miles from downtown Charlotte · Get directions
Amenities & details
Wheelchair accessible entranceWheelchair accessible parking lot
Self-reported on the business’s public profile.
Questions about Charlotte Kennels
What services does Charlotte Kennels offer?
Charlotte Kennels is listed as a pet boarding service in Indian Trail, NC, offering boarding, daycare.
How much does Charlotte Kennels charge?
Its website lists overnight boarding at $55–$85 per night (first-dog standard rate, checked 2026-09-07). Holiday surcharges and add-ons vary; confirm when booking. The Charlotte median published boarding rate is $54/night.
What vaccines does Charlotte Kennels require?
According to its website: Required: rabies, DHPP, Bordetella, leptospirosis · Not mentioned: canine influenza.
Is someone on site overnight at Charlotte Kennels?
Charlotte Kennels's website does not say whether a person is on site overnight (checked 2026-09-07). That is common — ask the facility directly before booking an overnight stay.
How does Charlotte Kennels compare with other Charlotte facilities?
It ranks #5 of 166 in the Charlotte index by Dogs Away score (9.8/10, exceptional), based on 290 Google reviews averaging 4.9 stars.
Cite this record
Facts on this page are sourced line by line. To reference it:
Charlotte Kennels, Indian Trail, NC. Dogs Away facility record, 2026-09-07. https://dogsaway.co/charlotte-nc/charlotte-kennels/Similar places near Indian Trail
Closest facilities offering the same services.
Vet on site
#4Indian Trail Animal Hospital
9.4Rates not published
