HeartStrings Pet Resort and Daycare
DaycareBoarding
Dogs Away score9.1 /10Excellent · 122 reviews · top 80% in Phoenix
Sources
Behind the 9.1
- Reviews read
- 122 on Google
- Average stars
- 4.50 ★
- Rank
- #150 of 193 in Phoenix
- Ratings as of
- July–October 2026
Published rate$59 /nightFrom their website, 2026-09-07
$45middle $55$90
Above the Phoenix middle price
Sources
Behind the $59
- Source
- HeartStrings Pet Resort and Daycare’s own website
- Checked on
- 2026-09-07
- Rate type
- First dog, standard night
“$45 $40 for additional pets Full Day (over 5 hrs) ... from $59 per night (2nd pet $55) Petite Suite ... Luxury Suite from $125 a night (2nd pet $100)”Open their price page ↗
HeartStrings Pet Resort and Daycare is a dog daycare in Chandler, AZ, offering daycare & boarding. It scores 9.1/10 (excellent) from 122 Google reviews averaging 4.5 stars — #150 of 193 in Phoenix. Its website lists boarding from $59–$125 per night and daycare from $45 per day. Of the 27 policies we check, its website states 9.
Vaccine rules publishedRequired: rabies, DHPP, Bordetella · Not mentioned: canine influenza, leptospirosis
Outdoor access: indoor yard onlyPer the facility’s website.
Publishes its ratesQuoted below with a link to the source page.
Key facts
- Services
- DaycareBoarding Confirmed on their own website
- Type
- Dedicated facility
- Boarding rate
- $59–$125/night
- Daycare rate
- $45/day
- Open 24 hours
- No
- Rank in Phoenix
- #150 of 193
- Google rating
- ★4.5 (122)
- From downtown
- 21.3 mi
- Neighborhood
- Paseo Crossings
- Additional dog
- 2nd pet from $55/night (Petite Suite); $40 daycare full day
- Profile claimed on Google
- Yes
Policies & requirements
9/27
9 of the 27 policies owners ask about are published on their website.Checked on their website, 2026-10-20. Open a policy to see their exact words.
Admission requirements3 of 6 published
Vaccinations requiredRequired: rabies, DHPP, Bordetella · Not mentioned: canine influenza, leptospirosis
Their words
“We require 3 vaccines: Distemper/Parvo (DHPP) Rabies Bordetella”heartstringspetresort.com/
Spay / neuterNot required
Their words
“We do not require dogs to be spayed or neutered.”heartstringspetresort.com/
Vaccination recordsProof checked, not taken on word
Their words
“Please provide documentation from your vet with the expiration dates of all 3 vaccines.”heartstringspetresort.com/
Operations6 of 21 published
Groups separated bySize and temperament
Their words
“We separate our play groups by both size & temperament to ensure everyone has a fun and safe time!”heartstringspetresort.com/
Solo care for dogs who skip group playOffered (paid)
Their words
“We do accommodate pups who need one on one play times with staff only, so long as they are not a safety hazard to our other guests or staff. ... Private Play $5/night”heartstringspetresort.com/
HousingSuite
Their words
“Boarding Suites Premium Package Available to add on to Petite, Junior, Classic, Master and Luxury.”heartstringspetresort.com/
Outdoor accessIndoor yard only
Their words
“While we are an “all indoor” facility we do have a turf area for the dogs to play and potty in.”heartstringspetresort.com/
Photo / report-card updatesYes
Their words
“We also post videos and photos daily on our Facebook page.”heartstringspetresort.com/
Administers medicationYes, including injections
Their words
“We do administer medications (including Insulin).”heartstringspetresort.com/
Show 18 policies not published on their website
Bordetella lead timeNot published on their website
Fecal / parasite testNot published on their website
Temperament evaluationNot published on their website
Staff on site overnightNot published on their website
Staff-to-dog ratioNot published on their website
Maximum playgroup sizeNot published on their website
Staff certificationNot published on their website
Play modelNot published on their website
Time out of their roomNot published on their website
CapacityNot published on their website
Climate controlNot published on their website
Live cameras for ownersNot published on their website
ToursNot published on their website
Injury / fight policyNot published on their website
Veterinary accessNot published on their website
FeedingNot published on their website
AvailabilityNot published on their website
Online bookingNot published on their website
Policies change, so confirm anything that matters when you book. Items marked “described by reviewers” come from customers, not from the facility.
Score & reviews
9.1ExcellentDogs Away score
Higher is better. A score backed by more reviews is more reliable. Read the reviews on Google Maps. Data as of July–October 2026.
What reviewers mention most
friendly staff 36cleanliness 5doggy daycare 4dog comfort 2daily photos 2medication administration 2pet resort 2surgery 2
Topics extracted from public review text, with the number of reviews that mention each.
Booking terms & safety
- Checkout time
- Boarding check-out is from opening until 11 AMStated on their website
- Late pick-up
- A late check-out adds a $20 fee (about a half day of daycare)Stated on their website
In the facility’s own words, summarized. Confirm when you book.
Who they take & how they care
- Updates during a stay
- Posts videos and photos daily on its Facebook pageStated on their website
- Unaltered dogs & females in heat
- Spay/neuter not required; females in heat are not accepted, and one who comes into heat is moved to an enclosed suiteStated on their website
In the facility’s own words, summarized. Confirm when you book.
Hours
- Mon
- 6:30 AM–6:30 PM
- Tue
- 6:30 AM–6:30 PM
- Wed
- 6:30 AM–6:30 PM
- Thu
- 6:30 AM–6:30 PM
- Fri
- 6:30 AM–6:30 PM
- Sat
- 7 AM–6 PM
- Sun
- 8 AM–6 PM
From the public profile, July–October 2026. Drop-off and pick-up windows can be narrower; holiday hours vary.
For travelers
- PHX · Phoenix Sky Harbor
- 18.3 mi
- Weekday hours span
- 6:30 AM – 6:30 PM
- Open Sunday
- Yes
Straight-line miles, not driving distance. Hours span from the public profile; confirm drop-off and pick-up windows before a flight.
Location
930 E Riggs Rd Ste 5, Chandler, AZ 85249
21.3 miles from downtown Phoenix · Paseo Crossings · Get directions
Amenities & details
Wheelchair accessible entranceWheelchair accessible parking lot
Self-reported on the business’s public profile.
Questions about HeartStrings Pet Resort and Daycare
What services does HeartStrings Pet Resort and Daycare offer?
HeartStrings Pet Resort and Daycare is listed as a dog day care center in Chandler, AZ, offering daycare, boarding.
How much does HeartStrings Pet Resort and Daycare charge?
Its website lists overnight boarding at $59–$125 per night and daycare at $45 per day (first-dog standard rate, checked 2026-09-07). Holiday surcharges and add-ons vary; confirm when booking. The Phoenix median published boarding rate is $55/night.
What vaccines does HeartStrings Pet Resort and Daycare require?
According to its website: Required: rabies, DHPP, Bordetella · Not mentioned: canine influenza, leptospirosis.
Is someone on site overnight at HeartStrings Pet Resort and Daycare?
HeartStrings Pet Resort and Daycare's website does not say whether a person is on site overnight (checked 2026-10-20). That is common — ask the facility directly before booking an overnight stay.
How does HeartStrings Pet Resort and Daycare compare with other Phoenix facilities?
It ranks #150 of 193 in the Phoenix index by Dogs Away score (9.1/10, excellent), based on 122 Google reviews averaging 4.5 stars.
Cite this record
Facts on this page are sourced line by line. To reference it:
HeartStrings Pet Resort and Daycare, Chandler, AZ. Dogs Away facility record, 2026-10-20. https://dogsaway.co/phoenix-az/heartstrings-pet-resort-and-daycare/Similar places near Chandler
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